Cashier

Cashier Job Description

PURPOSE: To run the cash registers accurately and provide excellent customer service. To assist in product facing, pricing and store cleanliness and other procedures that facilitate a smooth operation of the customer check-out process.

REPORTS TO: Front-End Manager

GENERAL PAY RANGE: $10.00- $12.00 per hour. DOE

ESSENTIAL FUNCTIONS:

1). Understanding of front end policies and procedures manual.

2). Ability to read, and ask questions as needed to understand and comply with employee handbook.

3). Ability to take direction from supervisor, respect lines of authority at Pilgrims and work effectively.

4). Understands, cares for and maintains front-end equipment.

5). Ability to communicate respectfully with co-workers.

6). Ability to assist others departments as needed.

7). Models excellent customer service and responsible work ethic that balances efficiency and good

customer service skills.

8). Ability to check out customers accurately and efficiently; using excellent customer service skills.

9). Presents a favorable image of Pilgrims Markets through contacts with customers, vendors, co-workers,

other business associates, and the public.

ESSENTIAL PHYSICAL REQUIREMENTS:

–Ability to lift 20 lbs. repeatedly.

–Vision corrected to 20/20.

–Fluent English reading, writing, and speaking.

–Can smile, greet people and make good eye contact.

–Ability to stand for prolonged periods of time.

EQUIPMENT USED:

Computerized POS software, credit card machines functionality, calculator, telephone and paging system.

 

 

Rev. 09.26.17

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Prep Cook

Deli Prep Cook Job Description

 

PURPOSE: To serve our deli customers by providing prep support to the chefs, secondary customer service and a smaller variety of production and grill items.

 

REPORTS TO: Deli Production Manager

 

ESSENTIAL REQUIREMENTS & QUALIFICATIONS:

 

1)            Ability to lift 50 lbs. repeatedly.

2)            Vision corrected to 20/20.

3)            Fluent English reading, writing, and speaking.

4)            Minimum 1 year of culinary experience

5)            Ability to present a friendly character that balances workplace efficiency and customer service.

6)            Ability to communicate respectfully with co-workers and to promote teamwork.

7)            Ability to take direction from supervisor.

8)            Ability to work on feet for prolonged periods of time.

9)            Willingness to comply with all Idaho laws regarding food safety and sanitation.

10)          Ability to follow written and verbal instructions as well as the ability to be self-motivated

and self-directed.

11)          Ability to present a favorable image of Pilgrim’s Market through contacts with customers, vendors, co-workers other business associates, and the general public.

12)          Ability to read and ask questions as needed to understand and comply with employee handbook.

13)          Knowledge of the kitchen pans, equipment, terminology, prep, cooking and safety procedures.

14)          Willingness to attend and participate in departmental and store meetings.

 

 

ESSENTIAL JOB FUNCTIONS

 

  1. Provide fast, efficient and accurate fulfillment of prepared food item lists to be used for final assembly at later time.
  2. Quickly and skillfully package finished food items, preparation of final items like sandwiches and preparation of all short order grill items
  3. Provide secondary customer service when primary team members are busy or away from post
  4. Understand and actively participate in operational systems regarding prep lists, operational checklists and others.EQUIPMENT USED:Knives, Specialized deli production equipment, grills, ovens, phones, computer and 10-key calculatorRev. 04.02.18

Service Deli Clerk

Deli Customer Service Clerk

 

PURPOSE:  To serve our deli customers by providing friendly customer service, accurate cashiering and by maintaining a clean and pleasant shopping, eating and working experience in our deli.

REPORTS TO:  Deli Service Manager

ESSENTIAL REQUIREMENTS & QUALIFICATIONS:

1)            Ability to present a friendly character that balances workplace efficiency and customer service.

2)            Ability to communicate respectfully with co-workers, and promote teamwork.

3)            Ability to take direction from supervisor.

4)            Ability to work on feet for prolonged periods of time.

5)            Willingness to comply with all Idaho laws regarding food safety and sanitation.

6)            Ability to follow written and verbal instructions as well as the ability to be self-motivated

and self-directed.

7)            Ability to present a favorable image of Pilgrim’s Market through contacts with customers, vendors, co-workers other business associates, and the general public.

8)            Ability to read, and ask questions as needed to understand and comply with employee handbook.

9)            Knowledge of the kitchen pans, equipment, terminology, prep, cooking and safety procedures.

10)          Willingness to attend and participate in departmental and store meetings.

ESSENTIAL JOB FUNCTIONS

  1. Act as a primary customer service agent for deli customers
  2. Accurate execution of front end (cashiering) policies and procedures.
  3. Cares for and maintains front-end equipment.
  4. Skillfully prepare juices, smoothies, coffee and ice cream treats for customers and grill items.
  5. Maintain a clean and pleasant shopping, eating and working environment in the deli
  6. Understand and fulfill functions detailed in operational checklists 2)            Vision corrected to 20/20. Knives, Specialized deli production equipment, two-wheeler, phones, computer and 10-key calculator.
  7. Fluent in English reading, writing, and speaking
  8. Ability to lift 50lbs repeatedly                                                                            Rev. 07.08.18

Hot Bar Cook – Full Time

Pilgrims Market

Deli Hot Bar/Salad Bar All Purpose Cook

 

PURPOSE:  To serve the community by preparing 8 hot bar dishes and 40+ salad bar options per day

 

REPORTS TO: Deli Chef

ESSENTIAL FUNCTIONS & QUALIFICATIONS:

 

Ability to work on a timeline ensuring product is out on a timely manner daily while staying calm and collected.

 

Work independently and prep for the next day daily.

Produce bulk qualities of food with guided menu design and recipe creation for hot bar.

General knowledge of working with organic foods and products such as quinoa, sprouted food,

fermented foods.

Must have experience with keeping foods from being cross contaminated i.e. Gluten products

cooked separately from Gluten free, vegan/vegetation separate from meat and dairy.

The ability to multi task, and work with a “sense of urgency”.

Must be able to fabricate new food items without the use of recipes. We do carry recipes but we

like to see variety in our dishes and give our cooks the freedom to be creative.

Present a friendly character that balances efficiency in regard to food prep and cleaning with

good customer service at the service counter.

Knowledge of the kitchen pans, equipment, terminology, prep, cooking and safety procedures.

Ability to communicate respectfully with co-workers and promote teamwork with in the store.

Ability to take direction from supervisor.

Ability to work on feet for prolonged periods of time

Willingness to comply with all Idaho laws regarding food safety and sanitation.

Ability to maintain the organic integrity of all certified organic food items in the department and to

follow the store’s organic handling plan.

Ability to work in cold environments for extended periods of time.

Ability to follow written and verbal procedures, instructions as well as the ability to be self-

motivated and directed.

Presents a favorable image of Pilgrim’s Market through contacts with customers, vendors, co-

workers, other business associates, and the general public.

Ability to read and ask questions as needed to understand and comply with employee handbook.

 

 

 

 

ESSENTIAL REQUIREMENTS

 

–Ability to lift 60 lbs. repeatedly.

–Vision corrected to 20/20.

–Fluent English reading, writing, and speaking.

–Minimum 2 years professional cooking experience.

 

 

EQUIPMENT USED:

 

Knives, Specialized deli production equipment, two-wheeler, phones, computer and 10-key calculator

 

Rev.04.02.18

Grocery Clerk

Grocery & Chill Storekeeper Job Description

PURPOSE: To serve the community by maintaining fully stocked and properly rotated grocery displays and back stock areas including warehouse area. Storekeepers will also use excellent customer service skills to meet our customer’s needs, will order as directed and will maintain departmental cleanliness.

REPORTS TO:  Operations Lead

ESSENTIAL RESPONSIBILITIES:

1). Present a friendly character that balances efficiency and good customer service skills.

2). Ability to take direction from a supervisor; be loyal to Pilgrims workplace and to respect all lines  

     of authority.

3). Ability to communicate respectfully with co-workers, and work well in a team situation.

4). Ability to learn about proper display building techniques while using established departmental

     stocking procedures.

5). Ability to get along with difficult personalities.

6). Ability to demonstrate safe lifting techniques.

7). Ability to work in many temperature zones; from freezing, to a damp chill environment to

     ambient temperatures.

8). Ability to learn about culinary uses for grocery items; and to communicate that knowledge to our

     customers.

9). Ability to accurately place orders while meeting established deadlines and stocking levels.

10). Ability to handle assigned tasks as necessary, including but not limited to; taking out recyclables,

       using the cardboard baler, moping, handling a pallet jack and two-wheelers,  assisting the

       Front-End by retrieving special orders and helping to bag or assisting customers by taking out

       groceries when it is busy.

11). Presenting a favorable image of Pilgrims Market to all employees, customers and vendors.

 

ESSENTIAL JOB REQUIREMENTS:

— Ability to safely lift boxes of 40 lbs. repeatedly.

— Vision corrected to 20/20.

— Fluent English reading, writing, and speaking.

— Equipment used: phone, fax, e-mail and voice mailbox, cardboard compactor.

 

 

Revised 04.13.17.